The administrative GUI (Graphical User Interface) is the direct interface to your IVR database.
Above Ground Development will provide either a web-based or windows-based GUI to interface with
your IVR database. This will allow for manual updating/interfacing to your database in a user friendly
environment. We can provide and store any additional information that your IVR project requires even if it is not directly related to the IVR.
Some features include:
Participant demographical Info
Manual Notes
Study Arm info
Visit Scheduling and info
Any other info that is connected to an IVR participant
Reports
Most IVR projects will come with several reports that will provide you with detailed information about your IVR calls.
You will be able to access and run these reports from the GUI.
These include:
Call Details
Call Summary
Import Summary
Line Usage
We can also create custom reports such as letters to parcipants which include unique IVR selections.
Technologies
Our Core technologies include:
Database: SQL Server
Language: Visual Basic VB.NET and ASP.NET
Reports: Crystal Reports
Telephony: VXML, VOIP
However, we can custom program applications if our Core solutions do not fit your needs.
The administrative GUI (Graphical User Interface) is the direct interface to your IVR database.
Above Ground Development will provide either a web-based or windows-based GUI to interface with
your IVR database. This will allow for manual updating/interfacing to your database in a user friendly
environment. We can provide and store any additional information that your IVR project requires even if it is not directly related to the IVR.
Some features include:
Most IVR projects will come with several reports that will provide you with detailed information about your IVR calls.
You will be able to access and run these reports from the GUI.
These include: